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Aim4Excellence: National Director Credential - Managing Program Operations (Module 4) (TAP)

Course Number
This module introduces you to operations management and looks at the director’s critical role in managing the day-to-day operations of the program. You’ll learn about the necessary components of effective operations management including: systems and the importance of systems thinking; stakeholder analysis and management; the strategic planning process; how systems, policies, and procedures are interconnected and how they impact your ability to manage the program effectively and efficiently. From the Whole Leadership Framework perspective, you will glean insights into Administrative Leadership to include learning more about tools for making systems work and for taking charge of program operations instead of being managed by them.

*This course is recognized through Colorado Shines PDIS TAP as supporting the Colorado Competencies for Early Childhood Educators and Administrators and best practice for adult learning. TAP recognition does not indicate that course will be accepted by college systems nor does it provide eligibility to be director qualified in Colorado.

Clock Hours

Course Delivery Method
Online self-paced with feedback provided for submitted knowledge checks. Please see information below on how to register. Please follow registration instructions provided by sponsor if participating in a cohort.

Target Audience
Directors, Administrators, and Family Child Care Providers

Interest in learning about the Whole Leadership Framework for administering an early childhood program.

$175.00 per module ($1,575 for all nine modules)

Upon completion, learner will be able to:

  • Examine the complexity of program operations management including the application of systems theory.
  • Investigate quality administrative program benchmarks within the subscales of the Program Administrative Scale (PAS).
  • Identify stakeholders and practice a strategic planning process.
  • Develop policies and procedures to protect the early childhood program, the children, families, and program staff.
  • Use specific tools for managing systems including standard operating procedures, workflow analysis, calendars, and Gantt charts.
  • Identify core elements of a disaster preparedness and emergency evacuation plan.
  • Review best practices in risk management including preventing child abuse and neglect allegations.

This training aligns to Colorado's Competencies for Early Childhood Educators and Administrators.

Program Planning and Development 1.3 Embeds policies and procedures into the program and routinely analyzes their effectiveness.
Program Planning and Development 3.1 Describes program risk management policies.
Program Planning and Development 4.3 Facilitates, develops, analyzes and monitors the strategic planning process, using relevant data wherever possible.
Program Planning and Development 5.2 Implements program self-assessment, evaluation activities, and improvement plans related to quality standards.

This training is available through McCormick Center for Early Childhood Leadership. Please visit McCormick Center for Early Childhood Leadership to register and make payment. Participants may register for one module at a time or all nine modules at once. Participants should not upload certificate into PDIS as McCormick Center for Early Childhood Leadership will forward module completion information to PDIS. Completion information will appear in participant's PDIS account within one month of completion. Please follow registration instructions provided by sponsor if participating in a cohort.

Last update 3/22/2021
Additional Information

This course has been recognized as aligned to The Colorado Competencies and meeting best practice standards for adult instruction through the Colorado Shines PDIS Training Alignment Process. The Rules Regulating Child Care Facilities, issued by the Division of Early Care and Learning, Colorado Department of Human Services, take precedence over any course content.

To view Child Care Licensing Rules:

For more information, contact your child care licensing specialist.

Please note, instructors will mark your attendance and course completion in the Colorado Shines PDIS within one month of the module completion date. Paper certificates might not be issued at this training. You may confirm your course completion, view, and print an online certificate through My Dashboard – My PDIS Transcript menu navigation of the Colorado Shines PDIS. Please do not upload a course certificate that is already linked to your Colorado Shines PDIS account as this may delay processing of professional credentials.

Course Hours
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