Help Desk

*Visit the Credentials page to view the most current Early Childhood Credential submission turnaround time.*

Our hours are 8:30 am - 4:30 pm Monday-Friday. IMPORTANT NOTE: On Wednesdays, we will be prioritizing credential reviews and not answering calls or emails. We will return them as soon as possible on the following Thursday. 

Please see some solutions to common questions below.  Checking our Resources page might also help you find what you need.

The PDIS works best with Google Chrome.  Get the free download HERE.   

If you are using Chrome and a course will not launch, click here for directions on how to update Chrome.

If you need help with the PDIS, email us at PDISHelp (pdishelp@cde.state.co.us)or call us at 1.844.447.4441, option 2.

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