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**To access and download your documents, click My Dashboard in the left navigation, click My Documents - Search and download the needed documents. 

Settings Needed for Course Use - Accept 3rd Party Cookies

Return to Frequently Asked Questions

You need to allow for 3rd Party cookies on your computer. There are different directions depending on the web browser you are using.  

Google Chrome

  • Click on the Chrome menu. It is in the top-right corner of the browser window and looks like three vertical lines  .
  • Select Settings.
  • Click Show advanced settings, small and blue at the very bottom, hard to see.
  • Under Privacy, click the Content settings button.
  • Under Cookies, click Manage exceptions.
  • Add website address: ecpd.costartstrong.org


Note - Cookies are enabled by default in Firefox.  If this is the case, you do not have to change anything. 

  • At the top of the Firefox window, click on the Firefox button and then select Options
  • Select the Privacy panel.
  • Set Firefox will: to Use custom settings for history.
  • Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
  • Choose how long cookies are allowed to be stored:
    • Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.
    • Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.
    • Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.
  • Click OK to close the Options window.


 Internet Explorer

  • Click the Tools button, and then click Internet Options.
  • Click the Privacy tab, and then move the slider to a position between the top and bottom so you are not blocking or allowing all cookies.
  • Click Sites.
  • In the Address of website box, type ecpd.costartstrong.org, and then click Allow.  As you start typing the address, there is a list of webpages that have been visited and you will be able to click on the web address displayed.
  • Click OK.
  • Move the slider back to the position it was originally in, and then click OK.
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