The Credential Submission Interface is temporarily disabled due to issues with the scoring engine. We are working with the vendor to resolve the credential issues as soon as possible and will notify users once the credential interface is operational. Click HERE for more information. 

I clicked on View Certificate, but it does not show?

Return to Frequently Asked Questions

I clicked on View Certificate, but it does not show? 

You might need to allow pop-ups on your computer. There are different directions depending on the web browser you are using.  

Google Chrome

  • Click on the Chrome menu.  It is in the top-right corner of the browser window and looks like three vertical lines. Select Settings.
  • Select Settings.
  • Click Show advanced settings, small and blue at the very bottom, hard to see.
  • Under Privacy, click the Content settings button.
  • Under Pop-ups, click Manage exceptions.
  • Add website address:

  • In the top-right corner click on the Home Icon
  • On the bottom of the page click on Settings (gear icon)
  • In the middle click on Content
  • Find the Exceptions button across from Block Pop-Up Windows
  • Enter in the field
  • Click the Allow button and Close

Internet Explorer

  • Click on the gear icon in the top right corner
  • Select Safety from the pull down menu
  • Select  Webpage Privacy Policy
  • Privacy Report page opens
  • Select Settings
  • Find Pop-up Blocker field and select  Settings
  • Fill in
  • Select  Add
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