Our site will be temporarily unavailable on Wednesday, October 27th beginning at 9:00 pm PST for approximately 3 hours, as we perform routine maintenance on our systems. We appreciate your patience during this time.
The new PDIS will be available starting June 14. Click the NEW PDIS option in the navigation menu below to access the NEW PDIS.

**To access and download your documents, click My Dashboard in the left navigation, click My Documents - Search and download the needed documents. 

Why is it taking so long to load the course and/or upload documents?

Return to Frequently Asked Questions

Why is it taking so long to load the course and/or upload documents?

Slowness issues can be contributed for a variety of reasons. Here are a few to consider when the site seems slow.

  • You are using a wireless connection - depending on your connection, wireless speeds can vary widely and drop-off unexpectedly. Test the speed of your internet connection Here.
  • Your wired internet connection is slow - depending on your ISP, you may experience a drop in connection during busy hours.
  • Try other websites - are they also slow?  Then the connection is the issue.
  • Uploading large files will be slow, especially on DSL or other internet connections that have slow upload speeds. 
  • Regional internet issues can result in temporary slowness while the issue is occurring. 

There are a variety of websites that make suggestions on how to fix internet connection issues. If you are at work, you can check with your system administrator to see if they can help you figure out the issue. You can try a computer at a different location, and you can also check out some suggestions from a few sites below or search for this information in your browser.



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